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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katie Dietz

May 6, 2026

5  out of  5
rating by Katie Dietz
"Great company! Mel and Brian Hawk are amazing!"
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William Browning

April 20, 2026

5  out of  5
rating by William Browning
"We have had our House and vehicles with Mel for years. They are great to work with and when we had an accident with our car Brian made the process smooth and easy! Thanks for being awesome!!"
We responded:
"A big thank you for trusting our Lenexa team with your insurance needs. We’re so glad to hear you had a great experience with us. Mel Hawk - State Farm Insurance Agent"
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Richard Ong

April 13, 2026

5  out of  5
rating by Richard Ong
"Brian not only saved us a lot of money but also set us up on convenient and budget-friendly monthly payments as well."
We responded:
"Richard, thank you for continuing to trust our Lenexa State Farm team. It’s our pleasure to help protect what matters most to you. Mel Hawk - State Farm Insurance Agent"
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Jon Bagg

March 20, 2026

5  out of  5
rating by Jon Bagg
"Brian Hawk is continuing the great Service for Insurance! Great Rates and a real friendly family!"
We responded:
"Jon.........thanks for the review..................Mel"
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Gary Bussing

March 11, 2026

5  out of  5
rating by Gary Bussing
"Excellent service."
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kcrichardnola nola

February 19, 2026

5  out of  5
rating by kcrichardnola nola
"They have handled all of my personal insurance needs for a long, long time. They always respond quickly to updates and changes in my policies"
We responded:
"thanks for the review........................have a great day...............Mel"
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Leslie Reese

January 21, 2026

5  out of  5
rating by Leslie Reese
"Mel Hawk with State Farm is more than an insurance agent, he and his team are active members of the community who truly care!"
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Kyree Henry

January 8, 2026

5  out of  5
rating by Kyree Henry
"My family and I have been insured with Mel and Brian Hawk my entire life. Couldn't recommend them more!"
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Susan Engle

January 7, 2026

5  out of  5
rating by Susan Engle
"Help is just a text, message or phone call away! Superior staff knows all the rules and helps you when you need HELP!"
We responded:
"Susan..............................thanks for review and our long term business relationship................Mel"
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Barb Pettus

January 2, 2026

5  out of  5
rating by Barb Pettus
"Wonderful customer service provided by Pang and Raquel in confirming cancellation of our previous home owner's insurance and implementing auto-pay on our new home's insurance. Thank you so much !!"
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Beth Ory

December 22, 2025

5  out of  5
rating by Beth Ory
"We have been with Mel’s office for more than 20 years - where has that time gone?! We have always had great service. They know us by name, they answer any questions promptly and completely. Thank you, Brian and the entire office team!"
We responded:
"Hi Beth...............thanks for the Google review................20 years, 2 decades........thanks for your business.....................Merry Christmas"
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Shawn Leslie

December 16, 2025

5  out of  5
rating by Shawn Leslie
"Always very helpful. Best pricing and service is have found. I utilize them for all my insurance needs"
We responded:
"Hi Shawn........................thanks for your google review...............it is appreciated...........we appreciate your business....................Merry Christmas"
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Richard Ng

December 10, 2025

5  out of  5
rating by Richard Ng
"friendly service, detail with info and quick respond."
We responded:
"Richard.......................thanks for the review and our long relationship...........Mel"
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Norman Pearson

December 10, 2025

5  out of  5
rating by Norman Pearson
"I have been a customer with Mel Hawk - State Farm, Lenexa, KS for since February 1987 (39 years.) I have Home, auto and rider policies. Absolutely, great claim/customer service service."
We responded:
"Norm,..............thanks for your review................39 years........wow...........we were both kids....................Mel"
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MrBlack68123

December 9, 2025

5  out of  5
rating by MrBlack68123
"Brian is absolutely amazing. I always feel like I am fully taken care of. I have never felt so supported."
We responded:
"Thanks for your review.................let us know when we can be of service to you...........Mel Hawk"
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Yu Yuan

December 3, 2025

5  out of  5
rating by Yu Yuan
"Prompt and detailed quote with warm initial phone conversation and follow-up message leave customer with good feeling and more likeliness to choose to work with."
We responded:
"KK.............thanks for your review......................let us know when we can be of service.....................Mel Hawk"
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Kurt

November 23, 2025

5  out of  5
rating by Kurt
"Our family has been with Mel & State Farm since the firm's inception, over 40 years. Outstanding people! Professional, personable, empathetic, timely claims. Most importantly, the entire staff provides; peace of mind."
We responded:
"Hi Kurt........................thanks for the review..................let us know when we can be of service..............happy holidays to you and your family.....................Mel Hawk"
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Janet Bernstein

November 14, 2025

5  out of  5
rating by Janet Bernstein
"I have been with Mel Hawk State Farm Insurance for 12 years and have received nothing but great service! Brian Hawk has always been very receptive with all of my questions and concerns! I highly recommend Brian for your insurance needs!"
We responded:
"Hi Janet....................thanks for the review..................let us know when we can be of service.................happy holidays...........Mel Hawk"
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Marjorie Borserine

November 13, 2025

5  out of  5
rating by Marjorie Borserine
"The whole staff was so helpful in getting my automotive claim resolved. I highly recommend State Farm!"
We responded:
"Hi Marjorie.....................thanks for your recent review of our agency.......it is appreciated................Merry Christmas...............Mel Hawk"
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Marilyn Lankard

November 6, 2025

5  out of  5
rating by Marilyn Lankard
"Mel has been my agent since 1999. He and his staff have always treated me with upmost respect and provided great service whenever I needed it."
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Genevieve Cummins

October 13, 2025

5  out of  5
rating by Genevieve Cummins
"We were turned down by several other agencies but Brian came through for us and made it very simple!"
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Brandi Jonasson

October 13, 2025

5  out of  5
rating by Brandi Jonasson
"We have worked with the Mel Hawk-State Farm Insurance Agency for over 20 years. From homeowners insurance to car insurance they have us covered. Their staff is friendly and very helpful. I highly recommend this agency!"
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SNAM REAL ESTATE

October 9, 2025

5  out of  5
rating by SNAM REAL ESTATE
"Great Customer Service 👌"
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David Dannov

October 7, 2025

5  out of  5
rating by David Dannov
"Always great!"
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Boba Love

August 28, 2024

5  out of  5
rating by Boba Love
"It has been a pleasure to work with Brian Hawk as our business partner and business insurance agent. Brian's State Farm office is literally right next door to our shop and I can proudly say that Brian has definitely lived up to the State Farm's motto. He has been an awesome neighbor and as a great neighbor, Brian has always been there. He went above and beyond to help me out when I was struggling with a move in issue with my shop's door. He took time away from his work to help me fix the door so I can move a big equipment inside and then helped me put it back in. Every time I need Brian's help or have questions, he's always there. His whole team is super helpful and timely. I would highly refer and recommend anyone who is in need of a great insurance agent to give Mel and Brian Hawk a try. You won't want to go anywhere else. If i could give 10 stars I would. Thanks Brian and Team for all your help, support and guidance."
We responded:
"Thank you so much for your kind words! We love having you as a neighbor, friend and customer! We appreciate You and your business! "